IT Services & Cybersecurity for Kentucky Banks and Credit Unions
Managed IT, exam-ready compliance, and ATM security for community banks and credit unions across Central Kentucky.
Managed IT Services for Banks and Credit Unions
Secure. Compliant. Exam-Ready. IT Built for Banks and Credit Unions.
Community banks and credit unions run on the same core systems and hold the same sensitive data as the largest institutions in the country, usually with a fraction of the IT and security staff. UPTech IT closes that gap.
We provide managed IT, cybersecurity, and compliance support for banks and credit unions across Central Kentucky, built around what your examiners actually look for: the FFIEC IT Examination Handbook, the Interagency Guidelines for information security, NCUA requirements, and third-party risk management. We can run your IT end to end, or work alongside your internal team as a co-managed IT partner.
IT and Cybersecurity Services for Banks and Credit Unions
- Compliance & Exam Readiness
- Framework Assessments – FFIEC CAT replacement using the CRI Profile, NIST CSF 2.0, or NCUA ACET
- IT Risk Assessments – Aligned with the FFIEC IT Examination Handbook
- Incident Response Planning – 36-hour and 72-hour regulator notification procedures and tabletop exercises
- Vendor Risk Management – Critical vendor reviews, SOC report review, and contract security terms
- Board Reporting – Cybersecurity reports built around your current framework
- ATM & Self-Service Security
- PRISM - Proactive Remote Insight & Security – Monitoring, patching, and compliance reporting for ATMs, ITMs, TCRs, DVRs, and self-service technology
- JackBlock – Triggers an audible/visual alarm and cuts power to critical ATM components when tampering is detected
- Advanced Cybersecurity
- EDR / MDR – Detects and isolates threats on every endpoint, including teller workstations and servers
- Phishing-Resistant MFA – Protects email, remote access, and administrative accounts
- DNS Filtering & Email Security – Blocks malicious sites, phishing, and business email compromise
- Threat Detection & Response – 24/7 monitoring and remediation
- Security Awareness Training – Includes AI voice-clone and deepfake scenarios
- Infrastructure & Continuity
- Managed IT & Help Desk – End-to-end support and system maintenance
- Network Segmentation & System Hardening – Builds secure, resilient networks
- Microsoft 365 Hardening – Strengthens account security and data sharing policies
- Cloud Integration & Secure File Sharing – Flexible, compliant workflows
- Business Continuity & Immutable Backups – Tested recovery for core-dependent operations
- Co-Managed IT – Adds capacity and security expertise alongside your internal team
ATM Security: PRISM and JackBlock
ATM jackpotting is now a cyber problem. The FBI reported more than 700 jackpotting incidents in 2025 alone, with losses above $20 million. Attackers open the machine with widely available generic keys, then load malware that exploits the Windows system underneath, so it works across manufacturers.
PRISM is UPTech IT's managed platform for your self-service fleet. It combines real-time monitoring, automated patching, remote diagnostics, and compliance reporting for ATMs, ITMs, TCRs, and DVRs in a single dashboard, so problems are caught before they reach your customers.
JackBlock adds a physical layer of protection. When tampering is detected at critical components, it triggers an audible and visual alarm and cuts power to protect the machine.
Through our sister companies in the ATM industry, we understand these machines from the hardware up, not just the network they sit on.
Built Around Your Regulatory Requirements
Financial institutions don't need generic IT checklists. UPTech IT's work maps to the rules and guidance your examiners actually use:
- Banks: Interagency Guidelines (GLBA)
Banks meet their Gramm-Leach-Bliley Act obligations through the Interagency Guidelines Establishing Information Security Standards, not the FTC Safeguards Rule. We build and document the technical controls, risk assessments, and response programs the guidelines require. - Credit Unions: NCUA Part 748
We support NCUA information security requirements, including the 72-hour cyber incident notification rule and ACET-based assessments. - FFIEC IT Examination Handbook
Our assessments and documentation follow the handbook examiners use, including the Information Security, Architecture, Infrastructure and Operations, and Business Continuity Management booklets. - Third-Party Risk Management
We help you evaluate and monitor critical vendors, including your core provider, in line with the Interagency Guidance on Third-Party Relationships. - PCI DSS (Payment Card Industry Data Security Standard)
For card-handling environments, we deploy network segmentation, vulnerability scanning, secure configurations, and incident response measures. - Kentucky Department of Financial Institutions (DFI)
State-chartered banks and credit unions answer to the Kentucky DFI as well as a federal regulator. One well-documented program serves both. - FINRA (Financial Industry Regulatory Authority)
For wealth management and brokerage firms, we support secure communication, controlled data retention, access logging, and documented cybersecurity practices.
A program built around these requirements protects sensitive data, reduces exam findings, and keeps your members' and customers' trust.
Financial Organizations We Support

Community Banks
Exam readiness, core system uptime, network segmentation, and disaster recovery
Credit Unions
NCUA compliance, ACET assessments, and member-data protection

Wealth Management Firms
Client asset protection, secure client communications, and FINRA data retention
CPA & Accounting Offices
Reliable, audit-ready IT support, secure client file sharing, and busy season uptime
Why Kentucky Banks and Credit Unions Choose UPTech IT
Built around FFIEC and NCUA exam expectations
ATM security expertise other IT providers don't have
Responsive local team based right here in Lexington, KY
Managed or co-managed IT built around your risk profile
Secure, monitored infrastructure from every endpoint to the cloud
Bank & Credit Union IT & Compliance FAQs
What replaced the FFIEC Cybersecurity Assessment Tool?
The FFIEC retired the CAT on August 31, 2025, and endorses no single replacement. Common alternatives include NIST CSF 2.0, CISA's Cybersecurity Performance Goals, the Cyber Risk Institute's CRI Profile, and the CIS Critical Security Controls. Credit unions can use NCUA's ACET, updated in September 2025. UPTech IT helps institutions choose a framework and complete a baseline assessment.
How fast does a bank or credit union have to report a cyber incident?
Banks must notify their primary federal regulator no later than 36 hours after determining a notification incident occurred. Federally insured credit unions must notify NCUA within 72 hours of reasonably believing a reportable cyber incident occurred. UPTech IT builds these deadlines, and the people responsible for meeting them, into your incident response plan.
What does GLBA compliance require from a bank's IT systems?
Banks meet their GLBA information security obligations through the Interagency Guidelines Establishing Information Security Standards, issued by the federal banking agencies. The guidelines require a written information security program based on risk assessment, board oversight, access controls, encryption, employee training, service provider oversight, testing, and an incident response program. UPTech IT helps design, implement, and document the technical controls that support that program. Non-bank lenders follow the separate FTC Safeguards Rule.
Can you help us prepare for an FFIEC or NCUA exam?
Yes. We assess your environment against the expectations examiners use, document gaps and remediation, and help prepare the evidence and board reporting your exam team will ask for.
Do you help with PCI DSS compliance for card payment systems?
Yes. The Payment Card Industry Data Security Standard requires organizations that handle cardholder data to maintain secure networks, restrict access, monitor systems, and follow defined security policies. UPTech IT supports PCI DSS efforts through network segmentation, vulnerability scanning, secure configurations, and incident response planning.
What is PRISM, and how does it protect ATMs and self-service technology?
PRISM is UPTech IT's managed services platform for endpoint security and monitoring, including ATMs, ITMs, TCRs, DVRs, and other self-service technology. It combines real-time monitoring, automated patching, and compliance reporting into a single dashboard, helping identify and address issues before they affect operations.
How does JackBlock protect against ATM tampering?
JackBlock is a security solution that detects tampering at critical ATM components and responds with an audible and visual alert while cutting power to protect the device. It's one layer of a broader physical and network security strategy for financial institutions operating self-service technology.
How does UPTech IT support FINRA-regulated firms?
FINRA governs data integrity, recordkeeping, and secure communication for brokerage and investment firms. We help align IT environments with these expectations through secure email and messaging, controlled data retention, access logging, and documented cybersecurity practices that support your firm's regulatory obligations.
Do you work with community banks and credit unions, or only larger institutions?
UPTech IT works with financial organizations of varying sizes, including community banks, credit unions, wealth management firms, and CPA and accounting offices. IT plans are built around each organization's operations, risk profile, and regulatory requirements rather than a one-size-fits-all approach.
Do you work with our core provider?
Yes. We work alongside your core provider and other critical vendors, and we help you review their security reports and contract terms as part of your third-party risk management program.
Can you support institutions with multiple branch locations?
Yes. We support network segmentation, core system uptime, and disaster recovery across multi-location banks and credit unions, and can scale support as an organization adds branches or expands its footprint across Central Kentucky.
What happens during a compliance assessment?
A compliance assessment reviews your current IT environment against the standards that apply to you, such as the FFIEC IT Examination Handbook, the Interagency Guidelines, NCUA requirements, PCI DSS, or FINRA. This typically includes evaluating access controls, encryption, backup and recovery processes, vendor relationships, and documentation. UPTech IT provides a clear summary of findings along with a prioritized remediation plan.
How do you handle disaster recovery and business continuity for financial institutions?
Business continuity planning for financial institutions accounts for core system uptime, encrypted and immutable backups, defined recovery time objectives, and routine recovery testing. Plans are built around each institution's operational requirements and regulatory expectations for minimizing downtime.
Can UPTech IT work alongside our existing internal IT or compliance team?
Yes. Co-managed IT support can add capacity, specialized cybersecurity expertise, monitoring, and compliance documentation alongside an existing internal team. Responsibilities are divided based on available internal resources and the institution's specific needs.
How is pricing determined for financial institution IT services?
Pricing depends on factors such as user and device count, number of locations, ATM or self-service technology in use, existing infrastructure, cloud services, and applicable compliance requirements. UPTech IT reviews your environment before providing a clearly defined proposal. Our managed IT pricing guide explains common pricing structures and included services.