Modern VoIP Phone Systems for Smarter, Seamless Communication

VoIP (Voice over Internet Protocol) routes your business calls over the internet instead of traditional phone lines. With UPTech IT, that’s powered by Elevate — a fully integrated business communications and collaboration platform that combines your phone system, video, screen sharing, file management, and messaging into one seamless experience.

We provide a fully managed Elevate unified communications solution, including:

• Cloud-based phone system with 90+ enterprise-grade features
• Desktop app (click-to-call, company directory, call control)
• Mobile app (Android/iOS) with call flip, chat, transfer, etc.
• Integrated video conferencing, screen sharing, and file sharing
• WebFax virtual faxing
• Plug-and-play Polycom, Cisco, and Yealink phones
• Voicemail with transcription and email delivery
• 24/7 expert support and ongoing management

We handle design, deployment, training, and support so your team just uses it.

Elevate is a fully integrated business communications and collaboration platform designed for small and mid-sized businesses. It brings together:

• Phone calls
• Video meetings
• Messaging and presence
• Screen sharing
• File backup and sharing

Everything is managed from a single, user-friendly control panel and built to be easy to use, high-performing, and worry-free, so your team can focus on conversations, not the tools.

Elevate gives Central Kentucky businesses modern, unified communications without the complexity of separate phone, video, and collaboration tools. You get:

• A single platform for calls, meetings, messaging, and files
• Support for remote and hybrid work out of the box
• A flat per-user rate with unlimited local and domestic long distance
• Built-in collaboration that improves customer service and internal productivity

Elevate is backed by a 99.999% financially-backed uptime SLA, delivered from highly available cloud infrastructure. Combined with proper network configuration, it’s more reliable than most legacy on-prem phone systems.

You don’t necessarily need a special circuit, but you do need stable bandwidth and a properly tuned network. We assess your connection and configure Quality of Service (QoS) so voice traffic is prioritized and calls stay clear and consistent.

The Elevate Desktop App:

• Integrates calling with your company directory
• Enables click-to-call to anyone in your global address list
• Works as a remote control for your desk phone (point-and-click to manage calls)
• Shows presence (who’s available, busy, or on a call)
• Lets you join video meetings, screen share, and access files from one place

The Elevate Mobile App turns any Android or iOS device into a business phone:

• Syncs with your corporate directory
• Supports call transfer, call flip, chat, and managing multiple calls
• Keeps personal cell numbers private while still using your business caller ID

Your team can work from anywhere and still look and act like they’re in the office.

Yes. Preconfigured Elevate desk phones can be plugged into any location with a broadband connection and will work just like they do in the main office. Remote users get access to the same features and functionality, with one unified system across locations.

Yes. Elevate WebFax is a virtual fax service that:

• Lets users receive and manage faxes via the web
• Sends faxes directly from a Windows-based PC
• Allows outside senders to fax your WebFax number just like a normal fax

You get the benefits of fax without a physical fax machine.

Elevate phones are plug-and-play and arrive pre-configured:

• No special setup or technician required on-site
• Includes models from Polycom, Cisco, and Yealink
• Options available for reception, standard users, conference rooms, and more

We help you choose the right models for each role.

Elevate voicemail is flexible and user-friendly:

• Access from your desk phone or the mobile app
• Voicemails can be transcribed and sent via email
• Messages can be received or forwarded as downloadable email attachments

This makes it easy for users to stay on top of messages anywhere.

Elevate goes beyond phones with integrated collaboration:

• Video conferencing with HD video
• Screen sharing for internal and external meetings
• Presence indicators so you can see who’s free or busy
• File backup and sharing so teams can securely share files internally or externally

Instead of juggling separate tools, your team works in one platform.

Yes. Elevate is delivered from secure cloud infrastructure and we implement best practices on your network, including secure remote access, account policies, and proper device configuration. Combining Elevate with our broader cybersecurity stack provides strong protection for your communications.

Pricing is a flat, per-user monthly rate that typically includes:

• The Elevate license
• Unlimited local and domestic long distance
• Core features (phone, video, file sharing, etc.)
• Our setup and ongoing support options

We’ll review your current phone bill and design a package that hits your feature needs and budget, often with cost savings over legacy lines.

Yes. UPTech IT provides:

• Initial setup and user training on phones, apps, and features
• Free, expert-certified 24/7 support from UPTech IT
• Local UPTech IT support for network tuning, changes, and troubleshooting

You’re not left on your own with a new system.

You can request a VoIP / Elevate consultation directly from our VoIP Phone Systems page or contact us by phone or email. We’ll review your current phones and internet, map your call flows and features, and propose a migration plan that minimizes downtime and risk.